Defective or non-confirming book material are exchangeable on a one-to-one basic within [*ten (10)] working days. No cash refunds.

1 General

The content of terms and conditions may be changed, moved or deleted at any time. Please note that BIG TREE ACADEMY MALAYSIA SDN. BHD. has the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, BIG TREE ACADEMY MALAYSIA SDN. BHD. will take immediate actions against the offender(s).

2 Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by BIG TREE ACADEMY MALAYSIA SDN. BHD.

3 Product Information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

4 Link to other sites

Any access link to third party sites is at your own risk. BIG TREE ACADEMY MALAYSIA SDN. BHD. will not be related or involve to any such website if the user’s content/product(s) got damaged or loss have any connection with third party site.

5 Inaccuracy Information

From time to time, there may be information on BIG TREE ACADEMY MALAYSIA SDN. BHD. that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you do not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

6 Free Shipping

Free shipping promotion is only applicable for orders with purchase above [*RM 100] in a single transaction. Free shipping promotion is only valid for address residing in Peninsular Malaysia.